If you don't have FTP software and using FireFox, go to Tools in Firefox and en Addons, add FireFTP free or download stand aloneFileZilla (also free).

Note: if sending by FTP or email, please fill out the form info on the right to cue your order and give us details on the file being sent.

Some links in the PDF will be actual live text, some will be embedded in graphics. Acrobat can automatically make live text links live in seconds. Links that are embedded in graphics will have to be done manually. Setting both are done using Acrobat

Performing automatic links
(in Acrobat 9)
Open PDF, go to Advanced, then Document Processing, then click Create Links from URL's and then save.

Performing manual links in Acrobat 9:
Open PDF, go to Tools, Advanced Editing, Link Tools and then highlite the area in the PDF page that you want to link to a web site or email address.
Remember, your final file must be optimum to work efficiently online. To fix this problem you can either route out the problem on the page or as a last resort take a screen capture of the troubled page and replace it in the workflow, then output again.

The most common problems in a PDF regarding optimization are:
A) Corrupt fonts
B) Drawing too many nodes
C) Gradient fills - too many
D) Layering - improper use
E) Nonstandard colors
F) PDF's that are locked

Sometimes when ads come in from outside sources and are placed in your production makeup, the incoming file might have corrupt fonts or unconventional artwork. If you notice when outputting a file that it hangs at a certain page indicates problems at a certain page, this should be corrected at once. 

Note: Additional fees apply when files are not prepped properly or pages have corrupt components that do no process. Therefore, please check your files closely before sending. If a page is suspect, either source the problem, or replace the page in the PDF with a Jpeg of the page, to save additional expenses.